Will AI replace Court, Municipal, and License Clerks?

AI can do 88% of the work Court, Municipal, and License Clerks do at least twice as fast. People already use it for 3 of their 30 tasks, while 24 more are ready but barely used so far. 3 still need a person.

AI is already doing this3 · 16% of time

People already use AI for these tasks in real work, based on Anthropic's analysis of how Claude is used.

  • Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.Mostly assisted11% of time
  • Record and edit the minutes of meetings and distribute to appropriate officials or staff members.Mostly automated3% of time
  • Prepare meeting agendas or packets of related information.Mostly automated3% of time

AI could do this next24 · 72% of time

AI can speed these up by at least half, but real use has not caught up yet. These are next in line.

  • Record case dispositions, court orders, or arrangements made for payment of court fees.7% of time
  • Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.7% of time
  • Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.5% of time
  • Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.5% of time
  • Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.5% of time
  • Record and maintain all vital and fiscal records and accounts.4% of time
  • Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.4% of time
  • Code information on license applications for entry into computers.4% of time
  • Prepare documents recording the outcomes of court proceedings.4% of time
  • Examine legal documents submitted to courts for adherence to laws or court procedures.4% of time
  • Prepare dockets or calendars of cases to be called.4% of time
  • Verify the authenticity of documents, such as foreign identification or immigration documents.3% of time
  • Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.3% of time
  • Issue public notification of all official activities or meetings.1% of time
  • Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.1% of time
  • Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.1% of time
  • Perform record checks on past or current licensees, as required by investigations.1% of time
  • Search files and contact witnesses, attorneys, or litigants to obtain information for the court.1% of time
  • Coordinate or maintain office tracking systems for correspondence or follow-up actions.1% of time
  • Instruct parties about timing of court appearances.1% of time
  • Research information in the municipal archives upon request of public officials or private citizens.1% of time
  • Perform contract administration duties, assisting with bid openings or the awarding of contracts.1% of time
  • Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.1% of time
  • Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.1% of time

Still needs a person3 · 12% of time

No real AI use, no proven AI speedup and no robot that can do it yet. This is the part of the job to build on.

  • Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.5% of time
  • Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.5% of time
  • Train other workers or coordinate their work, as necessary.1% of time

Your week is not the average

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What this means

AI can already do almost all of this work at least twice as fast. Real use is still behind at 12 out of 100, so the change here is only getting started. Expect the role to shift toward deciding what to do, checking AI's work and owning the result.

What to do next

  • Do the 3 tasks AI is already handling with AI yourself. Your peers already are, and it is quickly becoming the baseline.
  • Get ahead on the 24 tasks AI could do next. These move as tools improve, so learning them early pays off.
  • Build on the 3 tasks that stay human. This is where your judgment, skill and relationships matter most.

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