Will AI replace Demonstrators and Product Promoters?

AI can do 53% of the work Demonstrators and Product Promoters do at least twice as fast. People already use it for 2 of their 21 tasks, while 10 more are ready but barely used so far. Robots can technically handle 6 physical tasks. 3 still need a person.

AI is already doing this2 · 4% of time

People already use AI for these tasks in real work, based on Anthropic's analysis of how Claude is used.

  • Prepare or alter presentation contents to target specific audiences.Mostly automated2% of time
  • Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.Mostly automated2% of time

AI could do this next10 · 49% of time

AI can speed these up by at least half, but real use has not caught up yet. These are next in line.

  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.29% of time
  • Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.4% of time
  • Suggest specific product purchases to meet customers' needs.4% of time
  • Practice demonstrations to ensure that they will run smoothly.2% of time
  • Work as part of a team of demonstrators to accommodate large crowds.2% of time
  • Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.2% of time
  • Research or investigate products to be presented to prepare for demonstrations.2% of time
  • Provide product information, using lectures, films, charts, or slide shows.2% of time
  • Instruct customers in alteration of products.under 1% of time
  • Recommend product or service improvements to employers.under 1% of time

Robots can technically do this6 · 36% of time

Physical tasks that today's robots can perform in at least some settings. Robots are cost competitive for very few tasks so far, so this change moves slower.

  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.Robots: structured workplaces16% of time
  • Keep areas neat while working and return items to correct locations following demonstrations.Robots: purpose built settings7% of time
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.Robots: purpose built settings7% of time
  • Transport, assemble, and disassemble materials used in presentations.Robots: purpose built settings2% of time
  • Wear costumes or sign boards and walk in public to promote merchandise, services, or events.Robots: structured workplaces2% of time
  • Stock shelves with products.Robots: purpose built settings2% of time

Still needs a person3 · 11% of time

No real AI use, no proven AI speedup and no robot that can do it yet. This is the part of the job to build on.

  • Sell products being promoted and keep records of sales.7% of time
  • Identify interested and qualified customers to provide them with additional information.4% of time
  • Train demonstrators to present a company's products or services.under 1% of time

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What this means

AI can do most of this work faster, but a real part of the job still needs a person. Real use is still behind at 4 out of 100, so the change here is only getting started. The people who learn which tasks to hand off will pull ahead.

What to do next

  • Do the 2 tasks AI is already handling with AI yourself. Your peers already are, and it is quickly becoming the baseline.
  • Get ahead on the 10 tasks AI could do next. These move as tools improve, so learning them early pays off.
  • Keep an eye on the 6 physical tasks robots can technically do. Cost keeps most robots out of work today, so this shift is slower.
  • Build on the 3 tasks that stay human. This is where your judgment, skill and relationships matter most.

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