Will AI replace First-Line Supervisors of Security Workers?

AI can do 36% of the work First-Line Supervisors of Security Workers do at least twice as fast. Real use has not caught up: none of their tasks show up in real AI use yet, but AI could speed up 8 of them. Robots can technically handle 3 physical tasks. 10 still need a person.

AI is already doing this0 · 0% of time

People already use AI for these tasks in real work, based on Anthropic's analysis of how Claude is used.

  • Real AI use has not reached any of this job's tasks yet.

AI could do this next8 · 36% of time

AI can speed these up by at least half, but real use has not caught up yet. These are next in line.

  • Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.10% of time
  • Write reports documenting observations made while on patrol.6% of time
  • Assign security personnel to posts or patrols.5% of time
  • Explain company policies and procedures to staff using oral or written communication.5% of time
  • Develop and document security procedures, policies, or standards.4% of time
  • Log items distributed to persons, such as keys and key cards.2% of time
  • Schedule training or drills for emergencies, such as fires, bombs, and other threats.2% of time
  • Write and present department budgets to upper management or other stakeholders.1% of time

Robots can technically do this3 · 20% of time

Physical tasks that today's robots can perform in at least some settings. Robots are cost competitive for very few tasks so far, so this change moves slower.

  • Patrol the premises to prevent or detect intrusion, protect property, or preserve order.Robots: structured workplaces10% of time
  • Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.Robots: structured workplaces7% of time
  • Secure entrances and exits by locking doors and gates.Robots: structured workplaces2% of time

Still needs a person10 · 44% of time

No real AI use, no proven AI speedup and no robot that can do it yet. This is the part of the job to build on.

  • Monitor closed-circuit television cameras.9% of time
  • Monitor and authorize entry of employees, visitors, or other persons.7% of time
  • Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.6% of time
  • Train security personnel on protective procedures, first aid, fire safety, and other duties.5% of time
  • Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.4% of time
  • Recruit, interview, and hire security personnel.4% of time
  • Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.4% of time
  • Apprehend or evict trespassers, rule violators, or other security threats from the premises.2% of time
  • Order materials or supplies, such as keys, uniforms, and badges.2% of time
  • Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.1% of time

Your week is not the average

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What this means

AI can speed up parts of this job, mostly the paperwork and information work around it. The core still depends on hands, presence or relationships.

What to do next

  • Get ahead on the 8 tasks AI could do next. These move as tools improve, so learning them early pays off.
  • Keep an eye on the 3 physical tasks robots can technically do. Cost keeps most robots out of work today, so this shift is slower.
  • Build on the 10 tasks that stay human. This is where your judgment, skill and relationships matter most.

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