Will AI replace Gambling Dealers?

AI can do 7% of the work Gambling Dealers do at least twice as fast. Real use has not caught up: none of their tasks show up in real AI use yet, but AI could speed up 4 of them. Robots can technically handle 8 physical tasks. 9 still need a person.

AI is already doing this0 · 0% of time

People already use AI for these tasks in real work, based on Anthropic's analysis of how Claude is used.

  • Real AI use has not reached any of this job's tasks yet.

AI could do this next4 · 7% of time

AI can speed these up by at least half, but real use has not caught up yet. These are next in line.

  • Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.3% of time
  • Answer questions about game rules and casino policies.3% of time
  • Refer patrons to gaming cashiers to collect winnings.under 1% of time
  • Prepare collection reports for submission to supervisors.under 1% of time

Robots can technically do this8 · 72% of time

Physical tasks that today's robots can perform in at least some settings. Robots are cost competitive for very few tasks so far, so this change moves slower.

  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.Robots: purpose built settings19% of time
  • Stand behind a gaming table and deal the appropriate number of cards to each player.Robots: purpose built settings16% of time
  • Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.Robots: purpose built settings12% of time
  • Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.Robots: structured workplaces10% of time
  • Exchange paper currency for playing chips or coin money.Robots: structured workplaces5% of time
  • Work as part of a team of dealers in games, such as baccarat or craps.Robots: purpose built settings5% of time
  • Receive, verify, and record patrons' cash wagers.Robots: structured workplaces3% of time
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.Robots: purpose built settings2% of time

Still needs a person9 · 21% of time

No real AI use, no proven AI speedup and no robot that can do it yet. This is the part of the job to build on.

  • Start and control games and gaming equipment, and announce winning numbers or colors.5% of time
  • Check to ensure that all players have placed bets before play begins.3% of time
  • Apply rule variations to card games such as poker, in which players bet on the value of their hands.3% of time
  • Greet customers and make them feel welcome.3% of time
  • Open and close cash floats and game tables.2% of time
  • Train new dealers.2% of time
  • Supervise staff and monitor gambling tables to ensure security of the game.2% of time
  • Participate in games for gambling establishments to provide the minimum complement of players at a table.under 1% of time
  • Seat patrons at gaming tables.under 1% of time

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What this means

Little of this work suits AI. The bigger change here is robots: today's robots can technically do 72% of the working time, though they are rarely cheap enough to replace people yet.

What to do next

  • Get ahead on the 4 tasks AI could do next. These move as tools improve, so learning them early pays off.
  • Keep an eye on the 8 physical tasks robots can technically do. Cost keeps most robots out of work today, so this shift is slower.
  • Build on the 9 tasks that stay human. This is where your judgment, skill and relationships matter most.

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