Will AI replace Insurance Appraisers, Auto Damage?

AI can do 73% of the work Insurance Appraisers, Auto Damage do at least twice as fast. Real use has not caught up: none of their tasks show up in real AI use yet, but AI could speed up 6 of them. 1 still needs a person.

AI is already doing this0 · 0% of time

People already use AI for these tasks in real work, based on Anthropic's analysis of how Claude is used.

  • Real AI use has not reached any of this job's tasks yet.

AI could do this next6 · 73% of time

AI can speed these up by at least half, but real use has not caught up yet. These are next in line.

  • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.32% of time
  • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.19% of time
  • Prepare insurance forms to indicate repair cost estimates and recommendations.14% of time
  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.4% of time
  • Determine salvage value on total-loss vehicle.3% of time
  • Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.1% of time

Still needs a person1 · 27% of time

No real AI use, no proven AI speedup and no robot that can do it yet. This is the part of the job to build on.

  • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.27% of time

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What this means

AI can do most of this work faster, but a real part of the job still needs a person. Real use is still behind at 0 out of 100, so the change here is only getting started. The people who learn which tasks to hand off will pull ahead.

What to do next

  • Get ahead on the 6 tasks AI could do next. These move as tools improve, so learning them early pays off.
  • Build on the 1 task that stay human. This is where your judgment, skill and relationships matter most.

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