Will AI replace Administrative Services Managers?

AI can do 71% of the work Administrative Services Managers do at least twice as fast. Real use has not caught up: none of their tasks show up in real AI use yet, but AI could speed up 13 of them. 5 still need a person.

AI is already doing this0 · 0% of time

People already use AI for these tasks in real work, based on Anthropic's analysis of how Claude is used.

  • Real AI use has not reached any of this job's tasks yet.

AI could do this next13 · 71% of time

AI can speed these up by at least half, but real use has not caught up yet. These are next in line.

  • Direct or coordinate the supportive services department of a business, agency, or organization.12% of time
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.8% of time
  • Plan, administer, and control budgets for contracts, equipment, and supplies.7% of time
  • Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.7% of time
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.6% of time
  • Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.6% of time
  • Develop operational standards and procedures for the work unit or department.5% of time
  • Establish work procedures or schedules to organize the daily work of administrative staff.5% of time
  • Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.5% of time
  • Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.4% of time
  • Set goals and deadlines for the department.2% of time
  • Conduct classes to teach procedures to staff.2% of time
  • Learn to operate new office technologies as they are developed and implemented.2% of time

Still needs a person5 · 29% of time

No real AI use, no proven AI speedup and no robot that can do it yet. This is the part of the job to build on.

  • Supervise administrative staff and provide training and orientation to new staff.10% of time
  • Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.7% of time
  • Acquire, distribute and store supplies.5% of time
  • Represent work unit at meetings or conferences and serve as liaison for requests or complaints.5% of time
  • Hire and terminate clerical and administrative personnel.2% of time

Your week is not the average

Describe what you actually do and get a personal report: your own tasks, what AI can already do, what stays yours and a 90 day plan.

Get my personal report

What this means

AI can do most of this work faster, but a real part of the job still needs a person. Real use is still behind at 0 out of 100, so the change here is only getting started. The people who learn which tasks to hand off will pull ahead.

What to do next

  • Get ahead on the 13 tasks AI could do next. These move as tools improve, so learning them early pays off.
  • Build on the 5 tasks that stay human. This is where your judgment, skill and relationships matter most.
Facilities Managers49%Security Managers79%Supply Chain Managers71%Compensation and Benefits Managers70%Treasurers and Controllers76%Human Resources Managers78%

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